CUSTOMER SUPPORT INFORMATION

support

Sale Office, Warehouse and Factory Locations:

East Coast  (Headquarter)
Curtain Call
210-07 Horace Harding Expressway
Oakland Gardens,NY 11364 USA
Sales@AutomaticCurtain.com

West Coast (Branch Office)
San Carlos, CA 94070
Sales@AutomaticCurtain.com

Canada (Branch Office)
Markham, Ontario, Canada
Sales@AutomaticCurtain.com

Oversea  (Branch Office)
Chung Hing Industrial Mansions
No.25-27 Tai Yau Street
San Po Kong, Kowloon, Hong Kong
Sales@AutomaticCurtain.com

Factory
Shanghai, China
Sales@AutomaticCurtain.com

Warranty Information

Curtain Call guarantees all products manufactured in our facility to be free from defectives due to workmanship or materials.We are so confident about our quality and dependability that we guarantee our Curtain Track with 5 years warranty. The Motor, Green Belt inside the Track, Remote Control and Power Adapter with 3 years warranty.This guarantee does not apply to parts which fail due to abuse, accident, theft, alterations, weather issue (such as lightning, rain, etc.), physical damage, and improper use or installation.

For claims covered by the guarantee, Curtain Call will replace or repair any product found to be defective as a result of faulty workmanship or materials.

Shipping charges, trip charges and labor costs for measuring and installation and/or removal of old or current products are excluded.

For warranty replacements, please ship your defective product(s) together with a copy of your original receipt and an RMA# to:

Curtain Call
210-07 Horace Harding Expressway
Oakland Gardens NY 11364
RMA#:_________________

To obtain RMA# please send email request to Service@AutomaticCurtain.com or to speak to a live support representative, please call:
• (718)-312-0739

support - 5 Years

General mailbox: Info@AutomaticCurtain.com

Sales department: Sales@AutomaticCurtain.com

Purchasing: Purchasing@AutomaticCurtain.com

Accounting department: Accounting@AutomaticCurtain.com

Service department: Service@AutomaticCurtain.com